Read or listen How To Win Friends and Influence People audiobookwritten by Dale Carnegie, the first and still the best book of its kind (was identified by American Heritage as one of 10 works that shaped American culture) to lead you to success. Also you can download the audio and the text format for your own use. Perhaps you're wondering: Why read this book to find out how to win friends? Why not study the technique of the greatest winner of friends the world has ever known? Only here you will find the answer.
Fundamental techniques in handling people
1 Don't criticize, condemn or complain (If you want to gather honey, don't kick over the beehive)
2 Give honest and sincere appreciation (The big secret of dealing with people)
3 Arouse in the other person an eager want (He who can do this has the whole world with him He who cannot walks a lonely way)
6 ways to make people like you
1 Become genuinely interested in other people (Do this and you'll be welcome anywhere)
2 Smile (A simple way to make a good first impression)
3 Remember that a person's name is to that person the sweetest and most important sound in any language (If you don't do this you are headed for trouble)
4 Be a good listener and encourage others to talk about themselves (An easy way to become a good conversationalist)
5 Talk in terms of the other person's interests (How to interest people)
6 Make the other person feel important and do it sincerely (How to make people like you instantly)
12 ways to win people to your way of thinking
1 The only way to get the best of an argument is to avoid it (You can't win an argument)
2 Show respect for the other person's opinions and never say that you're wrong
(A sure way of making enemies and how to avoid it)
3 If you are wrong, admit it quickly and emphatically (If you're wrong, admit it)
4 Begin in a friendly way (A Drop Of Honey)
5 Get the other person saying yes immediately (The Secret Of Socrates)
6 Let the other person do a great deal of the talking (The Safety Valve In Handling Complaints)
7 Let the other person feel that the idea is his or hers (How To Get Cooperation)
8 Try honestly to see things from the other person's point of view (A Formula That Will Work Wonders For You)
9 Be sympathetic with the other person's ideas and desires (What Everybody Wants)
10 Appeal to the nobler motives (An Appeal That Everybody Likes)
11 Dramatize your ideas (The Movies Do It, Tv Does It, Why Don't You Do It)
12 Throw down a challenge (When Nothing Else Works, Try This)
9 ways to change people without giving offence or arousing resentment
1 Begin with praise and honest appreciation (If you must find fault this is the way to begin)
2 Call attention to people's mistakes indirectly (How to criticize and not be hated for it)
3 Talk about your own mistakes before criticizing the other person (Talk about your own mistakes first)
4 Ask questions instead of giving direct orders (No one likes to take orders)
5 Let the other person save face (Let the other man save his face)
6 Praise the slightest improvement and praise every improvement (How to spur men on to success)
7 Give the other person a fine reputation to live up to (Give the dog a good name)
8 Use encouragement; make the fault seem easy to correct (Make the fault seem easy to correct)
9 Make the other person happy about doing the thing you suggest (Making people glad to do what you want)
7 rules for making your home life happier
1 Don't nag (How to dig your marital grave in the quickest possible way)
2 Don't try to make your partner over (Love and let live)
3 Don't criticize (Do this and you'll be looking up the time-tables to Reno)
4 Give honest appreciation (A quick way to make everybody happy)
5 Pay little attentions (They mean so much to a woman)
6 Be courteous (If you want to be happy, don't neglect this one)
7 Read a good book on the sexual side of marriage (Don't be a marriage illiterate)
The book was first published in 1936 in an edition of only five thousand copies
Dale Carnegie and the book became an overnight sensation, and edition after edition rolled off the presses to keep up with the increasing public demand. Now, the book took its place in publishing history as one of the all-time international best-sellers.
What was the reason for Andrew Carnegie's success? He was called the Steel King; yet he himself knew little about the manufacture of steel. He had hundreds of people working for him who knew far more about steel than he did. But he knew how to handle people, and that is what made him rich. Early in life, he showed a flair for organization, a genius for leadership. By the time he was ten, he too had discovered the astounding importance people place on their own name. And he used that discovery to win cooperation.
You knew by some divine instinct that you can make more friends in two months by becoming genuinely interested in other people than you can in two years by trying to get other people interested in you.
Colonel Edward M. House wielded an enormous influence in national and international affairs while Woodrow Wilson occupied the White House. What method did the Colonel use in influencing the President?
When we are right, let's try to win people gently and tactfully to our way of thinking, and when we are wrong - and that will be surprisingly often, if we are honest with ourselves - let's admit our mistakes quickly and with enthusiasm.
He knew how instinctively. If we want to make friends, let's put ourselves out to do things for other people - things that require time, energy, unselfishness and thoughtfulness.
"A lady in Washington," wrote Taft, "whose husband had some political influence, came and labored with me for six weeks or more to appoint her son to a position."
If we want to make friends, let's greet people with animation and enthusiasm. When somebody calls you on the telephone use the same psychology. Say "Hello" in tones that bespeak how pleased you are to have the person call.
By sympathizing with the manager's desire to keep his patrons happy, Mr. Mangum was able to win the hotel manager to his way of thinking easily and without rancor. Joyce Norris, a piano teacher in St, Louis, Missouri, told of how she had handled a problem piano teachers often have with teenage girls.
In fact, several customers have thanked me for having such an understanding attitude. And two of them have even brought in friends to buy new cars.
He soon saw that there were certain groups in college that enjoyed influence and prestige - the football and baseball players and the chaps who won the debating and public-speaking contests.
If you want some excellent suggestions about dealing with people and managing yourself and improving your personality, read Benjamin Franklin's autobiography - one of the most fascinating life stories ever written, one of the classics of American literature.
At a time like that, with the air seething with hatred, Rockefeller wanted to win the strikers to his way of thinking. And he did it. How? Here's the story. After weeks spent in making friends, Rockefeller addressed the representatives of the strikers.